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How Can We Assist You?

Owned and operated by ProGear Systems, our team is ready to help with orders, product specs, or workspace planning.

We typically respond within 24 hours on business days
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Choose Your Preferred Channel

Email
support@ProGearSystems.com
Response within 24 hours
Phone
240-531-3155
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Available during business hours via the chat icon on our site
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Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, followed by a transit time of 5 to 8 business days. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number and carrier link. You can use that link to monitor your shipment from our warehouse to your garage or workspace.

What is your return policy?

We offer 30-Day Returns on eligible items. If a workbench, tool chest, or lighting fixture does not meet your expectations, please refer to our Return Policy page for complete details on how to initiate a return.

Can I exchange a product for a different size or configuration?

Yes, exchanges are available within our 30-Day Returns window. Contact our team with your order number and the configuration you need, and we will guide you through the process.

What type of lighting works best for a garage workspace?

LED grid lighting is a popular choice for garage workspaces because it delivers bright, even illumination with minimal heat output. Our garage lighting options are designed to provide the kind of crisp, high-contrast visibility that precision work demands.

Are your workbenches and tool chests built for heavy-duty use?

Our workbenches and tool chests are engineered with industrial-grade materials, including heavy-gauge steel construction and reinforced drawer slides. They are designed to support the demands of serious workshop environments and daily professional use.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Select a topic...
Order Status or Tracking
Garage Lighting Questions
Workbench or Tool Chest Inquiry
Returns or Exchanges
Workspace Planning Assistance
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Timely Responses

Our support team targets a response within 24 hours every business day so your projects stay on track.

Secure Transactions

Your personal and payment information is protected with industry-standard encryption at every step.

Precision Engineering

Every tool chest, workbench, and cabinet is built with industrial-grade materials designed for lasting performance.

30-Day Returns

If a product does not meet your standards, our return process is straightforward, backed by our return policy.